A woman claims to have received more than 500 calls and hundreds of texts after her mobile phone number appeared on EastEnders.

The number belonging to beautician Lisa Edwards, 38, was briefly shown on screen on Monday while Ricky Butcher (Sid Owen) looked at his phone to read a new text from Sam Mitchell (Danniella Westbrook).

Sam’s fictional text was listed below the first line of two messages that Lisa had sent to a friend and business client in real life.

Mum-of-two Lisa, from Alvechurch, Worcs, was reportedly inundated with calls and messages, some asking if she was Sam.

She told The Sun: “The calls just keep coming and I can’t use my phone for my business. Most have been friendly, but quite a few were obscene.”

Lisa has complained to the BBC and phone provider O2, and EastEnders has apologised to her for the error.

A spokeswoman for the soap explained: “EastEnders owns several mobile phones and numbers for the use of characters on screen. It seems that, for reasons we are unsure of at this time, Ms Edwards’ text messages were sent to one of these numbers and appeared briefly on screen.

“We take great care to ensure that any messages sent to our phones are deleted, but in this case it seems they were not. It’s a highly unusual human error, for which we have apologised. The episode will be re-edited in time for the Sunday omnibus.”