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Having survived last week’s mentally unstable father, Head Teacher Rachel now has to deal with a teacher who isn’t firing on all cylinders…

Food Technology Teacher Ruby Fry, who likes to think she’s the creme de la creme of teaching, has been sour since her husband’s business went bankrupt. Ruby’s deeply depressed and not best placed to take her Year 10 class on a trip to a local farm. In fact, they’re not supposed to be there… Farmer Mark Moran’s brother Craig is a Waterloo Road pupil and was supposed to cancel the visit. But he didn’t. He wants Ruby to see that the farm is sinking and help him convince Mark to sell up. Ruby can’t see past her own problems, though. Then new boy Finn causes a serious accident and Ruby’s forced to admit to Rachel that she can’t cope…

Head of English Grantly is having a bad day, too. He’s insulted when he reads comments made about him by students that have been put in the new Complaints Box. He wants revenge, but Rachel stops him in his tracks with some choice words of her own.

Meanwhile, Deputy Head Chris offers his support to pregnant Art Teacher Kim outside the classroom when she’s faced with going to her first ultrasound on her own.