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Fletch joins Dixie and Jeff as they are called to a diabetic woman in the city’s highest tower block. However, matters are complicated when the nurse has a run-in with a group of unruly teenagers threatening a man in one of the lower flats – and he ends up having to perform an emergency operation.

Meanwhile, Ella and her friend are caught stealing from a corner shop, so she sprays an aerosol in the owner’s eyes – and when they all end up in the ED, the girl manages to persuade her dad that she wasn’t to blame, convincing Zoe that Ash is far too soft on his daughter.