Heston is furious as his computer won’t print. Becoming more and more frustrated with his PC, Heston ends up smashing the screen! Mrs Tembe calls a staff meeting and berates Heston for his behaviour but understands that The Mill needs fix its IT problems. Sid suggests that his friend in South Africa could help. Will the partners give Sid’s friend a chance?

Later, Jimmi finds out that he is now a counsellor and Mrs Tembe is thrilled as he can now offer his services to The Mill patients, yet Jimmi is more concerned with the upcoming NHS inspection.

Finally, Ashley phones Valerie for answer to his proposal but she needs more time. When Ashley puts the phone down, he is at St. Phils, where Helen is having a routine scan for her pregnancy….