Karen returns from her Health Care Assistant’s (HCA) course raring to go. She practises taking Cherry’s blood pressure but annoys Julia by abandoning reception. And when Michelle presents her with a mauve uniform, an unimpressed Karen goes shopping for a new one. Despite her initial enthusiasm, Karen confides in Jimmi that she fears she won’t be up to the job.
Julia wants to talk to staff about their performance but the chats are a disaster. She can’t get hold of Simon, Jimmi forgets and Zara cleverly distracts her with a shoe website. But Julia does manage to have a positive chat with Karen, who thanks her for the chance to train as a HCA.
Elsewhere, Jimmi is preoccupied by preparations for a big court case he has to give evidence in and Simon is put out that Cherry has made plans for a night out with Michelle without consulting him.
And when a female vicar finds herself on the receiving end of a hate campaign, Daniel steps in to unearth the culprit.