As a nation we’re pretty potty about animals, but unruly pets actually cost £4bn in damage to our homes each year and bad behaviour is the number one reason for rehoming animals.

To help desperate owners with their nightmare pets, a crisis centre staffed by vets and behavioural experts has been specially set up for this new series – and first through the doors are Jo and Tony, whose parrot Archie is so aggressive that Jo has ended up in A&E with severe wounds from his vicious beak.

The team are also on hand to help Pupagano, a dog with a phobia of the outdoors, and give advice to new mum Hannah, whose cat Rupert has a habit of peeing everywhere, including on her baby’s toys!