A busier-than-usual 12-hour shift for the West Midlands Ambulance service, since it’s the last Saturday before Christmas… and we all know what that means.

Six hours in, and with over a thousand calls already dealt with by the Control Room, Tash (pictured above) and Marek are about to take a meal break when they are scrambled to a major incident in Birmingham.

The pair are among the first to reach the worst crash the police have seen in 20 years.

The series won best factual series at this year’s Bafta awards.

TV Times rating: *****