To her credit, Davina McCall resists the urge to shout ‘What a transformation!’ when people walk through the ‘This Time Next Year’ doors.

This week’s stories of hope and hard work include Denise from Wigan, who sadly never learned to read.

Denise intends to remedy this so she can tell her grandsons bedtime stories.

Davina also meets Ben, who’s planning a proposal with a difference, having lost his confidence after a sudden onset of alopecia.