Some fans of The X Factor favourite Rhydian Roberts claim they couldn’t get through to vote for him during the final on Saturday night, a problem X Factor insiders dispute.

There was just one per cent of votes separating Rhydian from the winner, 18-year-old Scot Leon Jackson.

According to, some viewers said they tried to vote up to 10 times but could not get through, and branded the contest ‘unfair’.

Some radio stations in Rhydian’s native Wales said they would boycott the winner’s single and demanded a recount.

Gwyneth Greenslade, from Llandrindod Wells, Powys, told the BBC website: “If you ring 10 times you expect to get through – I was very cross.

“A lot of other people in this area said they couldn’t get through. It seems to be very unfair.”

But the claims have been strongly denied by both ITV and The X Factor. A spokeswoman for programme said there were no reports of problems on the phone lines.

She said if people could not get through, it would be because of the high volume of calls – an issue that is dealt with by its phone provider.

ITV also said there had been ‘no problems’ with the voting lines.